Archive for the ‘the company’ Category

A summer rest

Carolyn | Sunday, July 31, 2011 in News, the company | Comments (0)

BuyChimes will be closed next week. No shipping. No phones. No nothing.

As many of our customers who are also business owners know, it can be difficult to manage vacations and time away from the business. The summer is a wonderful time to take a break – but for us, it’s also a busy wind chime season! In the past, BuyChimes has often closed down for shipping, but the phones and support services remained open. This year, despite a successful summer selling season (or is it because of it?!), BuyChimes is simply closing for week. (And then a few extra days to catch up on things!)

As Jeff put it so well… “If we’re so focused on sales for a single week that BuyChimes can’t REST, we’re missing the bigger picture, Carolyn. Sales are good. Life is good.” Well-said. Rest and time away is important. And we know that you agree!

We promise – we’ll be back before you know it! August 11. Until then, we do hope that you also have a chance to rest this summer season. And if you think of it – tell us what you did! We’d love to hear your favorite summer 2011 moments!

- Carolyn
BuyChimes, LLC

Who makes these wind chimes?!

Carolyn | Tuesday, July 12, 2011 in Chime info, News, the company | Comments (0)

Many customers email and call us because they think BuyChimes makes the wind chimes that we sell. We do not. We wish we could be that creative and imaginative and BIG, but we’re simply not. We only sell U.S. chimes online. We do, however, readily point customers to the manufacturer, which is QMT Windchimes. They ARE that creative and imaginative and BIG!

And, as you might tell, we’re quite partial to their chimes. They’ve had a commitment to keeping the company U.S.-based for years, which we love. And they’ve produced beautiful chimes in lovely colors and designs, while consistently keeping the high-quality workmanship for which they’ve been known. They’re located about 15 miles west of BuyChimes, in Manassas Park, Virginia.

Here’s an excerpt from the “About Us” section of their website…. “QMT Windchimes originated in the Florida craft show circuit in the early 80’s. Mike Throne camped in the back of his van and traveled to craft shows selling different products, including windchimes from a local producer. When his source for chimes dried up, Mike began to fabricate his own windchimes, with an eye toward continually improving his designs. Working during the week in a 10’ x 20’ warehouse, he produced the chimes that would be sold on the weekend. Mike was determined to offer the buying public a chime that was as beautiful to see as it was to hear. And it worked; the demand for his windchimes soon overwhelmed his ability to manufacture chimes so he took a deep breath and became a young entrepreneur following the American dream. He hired his first employees, found our facility in Manassas Park and set down roots in the community to produce windchimes for wholesale trade shows.”

With such a fantastic American success story, BuyChimes has been delighted to promote their chimes for the past ten years – and from the sheer volume of sales we experience year after year, our customers are clearly delighted as well. It’s a winning combination!

- Carolyn

U.S.-made chimes flying down our highways and byways

Carolyn | Tuesday, June 7, 2011 in Chime info, News, the company | Comments (0)

Ten years ago (technically, it’s just 9.5 years, but close enough!) BuyChimes started shipping chimes all over the country. Ten years ago, FedEx started delivering those chimes to folks like you. We couldn’t be more pleased at the quality and speed of service by FedEx. And judging from our customer comments, you’re pleased as well!

fedex logoMany customers call wondering just how long our free standard FedEx shipping will take. Most are under the impression that it will take at least 7-10 days. And if they’re on the West Coast, they assume it will be at least two weeks. So imagine their delight when we answer that with standard FedEx, anything shipped to the East Coast takes 1-3 days. In fact, most of the country takes less than 3 days from us here in Virginia. FedEx standard is just that fast!

Over the holidays last year, I was on the Pennsylvania Turnpike, that massive road which slices east-west through the state. I was simply shocked at the number of FedEx Ground trucks that dominated the road. They were everywhere! I wondered which customer’s order was on that truck – or that one – or that one.

So a big shout-out and thank you to FedEx for speeding our boxes to the right customer at the right place for 10 years strong!

(Hey FedEx, how ’bout four free Redskins tickets to FEDEX FIELD this fall?  Hmmmmm?!)

- Carolyn

Happy Memorial Day!

Carolyn | Friday, May 27, 2011 in Chime info, News, the company | Comments (0)

Memorial Day kicks off the summer season – the best time of year for relaxing in your garden or on your deck with friends, food and a gorgeous new wind chime. (I’ll bet you saw that one coming… I couldn’t NOT put it in there!)

As we focus on our country this holiday weekend, I simply want to remind you all out there of the #1 BuyChimes Guiding Principle: to offer the finest U.S. made wind chimes to the online marketplace. Period. As you might imagine, we regularly receive communication from overseas manufacturers to carry their product. We always say NO. Thank you for calling, but NO.

Customers are passionate about buying U.S. products these days – how wonderful! And we’re passionate about offering U.S. chimes. It’s who we are. It’s what we’ve done for ten years. By the grace of God, it’s what we’ll keep doing for another ten.

So this Memorial Day weekend, with all the festivities and remembrances going on, I thank you for taking this moment to consider how YOUR purchases of U.S. products can help our country continue with pride for generations to come.

In my community (Fairfax, VA), here’s what going on this weekend: The Ride of the Patriots. Not that you’ll find me out there, mind you! It’s simply a thrilling thing to see – from the sidewalk. What’s going on in your neck of the woods?

- Carolyn

From this mom…

Carolyn | Saturday, May 14, 2011 in Random stuff, the company | Comments (0)

Whew! Mother’s Day is always a busy, busy time of the year here at BuyChimes. And 2011 was no exception. In the past two weeks, we shipped hundreds of wind chimes of all sizes, colors and (most importantly) sounds, across the U.S., to many moms’ great delight! Here’s my favorite comment from the season… “Beautiful chimes!! Handling the Mother’s Day gift for my husband & getting what I want this year :)”

And what did this mom of two do on Mother’s Day? I spent a quiet afternoon reading the Sunday Post, nibbling on chocolate (anyone else out there think Godiva’s key lime truffles are quite simply the best?!) and strolling through the always-delightful Meadowlark Botanical Gardens in Vienna, VA. Such a lovely garden. Such a peaceful day.

A beautiful day in the garden

A beautiful day at Meadowlark

- Carolyn

Looking for Spring?

Carolyn | Friday, March 25, 2011 in chime folly, the company | Comments (0)

BuyChimes is sponsoring our first Spring Haiku contest! Can you tell…we’re VERY eager for Spring?! We’re ready for all things Spring: the annual Blossom Kite Festival here in DC (For local folks, it’s this Sunday, March 27, at the Washington Monument…join us!); warm evenings spent with good friends, good food and good chimes on the back patio; garden beds simply overflowing with daffodils.

To celebrate, BuyChimes invites visitors to submit a haiku about spring. As you might remember from high school English class, a haiku is a Japanese three-phrased poem. The first line contains 5 syllables; the second, 7 syllables; the third, 5 syllables again. They’re short and sweet. Here’s my best shot (I promise—I won’t crown myself the winner!):

March on, Old Winter.
Lion, leave my garden now!
Lamb, usher in Spring.

BuyChimes will feature the best haiku on our site and give the winner a $25.00 credit toward any wind chime. Best of all, we’ll welcome Spring together!

Fine print: Send your entry using the Contact Us page by April 15, 2011. You can also fax your entry to 703-293-6396. By sending the haiku, you grant permission to BuyChimes to use it on our site (and possibly other promotions). If you don’t permit it, don’t submit it. (Hint: we might be partial to haikus with chimes in them.)
— Carolyn

“Have you actually seen these chimes?”

Carolyn | Thursday, June 17, 2010 in Chime info, the company | Comments (0)

Yes, this is a real question from a customer just this past week. And it, amazingly, is a common one. I guess people think that either we are a large company with many employees that don’t really know the chimes or we have arranged for all orders to be drop-shipped from various points around the country to customers. Neither is true for BuyChimes!

We are a small, family-owned business. And we know these chimes well. We see them in various states (out of the box, hanging from hooks, ringing in strong winds, chiming in a little breeze) all the time. Often we hang chimes around just to ring them, test them, learn to know what makes each one unique. If you call us to wonder whether the Copper Vein color would match a brick house, we know the answer. If you email us with a concern about a warranty issue, we can put you in touch with the manufacturer. We do not rely on seasonal employees or drop-shippers to know the ins and outs of the chimes and to trust them to package the chimes to ensure a safe and speedy delivery.

This is us. Give us a call or email us your question—we’re here for you.


Here we are!

(By the way, that’s a Corinthian Bells 626 (the 53″ model) in Copper Vein behind my left shoulder. It hangs from the pergola above our brick patio. Right now the wisteria on the pergola is threatening to spiral down the tubes…I need to spend an afternoon in the garden soon!)

Do you sell wholesale?

Jeff | Monday, April 12, 2010 in the company, the site | Comments (0)

We get many emails from would-be chime retailers who are interested in selling wind chimes in their shop. For some reason, they think BuyChimes is the manufacturer of the wind chimes we sell. These questions (and our answers) go something like one of these:

I run a small [garden, gift] shop. We love your wind chimes! We would like to sell them. Do you sell wholesale?
To which we invariably reply, “Thank you! I’m sorry, we don’t sell wholesale. We are a retail shop. The manufacturer is…”

Do you sell wholesale?
I’m sorry. No, we don’t. We sell only at retail prices. The manufacturer would be happy to sell them to you at wholesale…

Could you sell us wind chimes so we can sell them in our shop?
That’s a good question. Unfortunately, we are a retail-only shop. You should contact the manufacturer. Here’s their information…

We love your chimes! Can we set up an account with you so we can sell them in our gift shop?
Why, thank you! We like them too! However, we are strictly a Web- and retail-only store. To buy them wholesale, contact…

We state this in fairly plain language on our About us page on the BuyChimes site. Perhaps they don’t read it. Or maybe we need to make it more prominent. Or they think we’d make an exception for them? I can understand if they get taken by our fetching photography and just want to sell them too. We love selling these chimes! So we understand that desire to sell such nice products.